Living in Atlanta, my husband and I have stayed here numerous times over the years for various special occasions--including multiple Valentine's Days, anniversaries, and our wedding night. We were also engaged here, so I must admit the hotel holds a special place in our hearts. However, we are also fairly picky travelers, so it takes a lot to entice us to return again and again!
The rooms are not huge, but comfortable and well appointed. I won't bother to describe them, as you can look at photos on the hotel website, but rest assured that the photos you'll see accurately depict the rooms. Ask for a room on a higher floor, and one with a view of Peachtree Rd.--otherwise, you are likely to be staring at the parking garage or neighboring buildings.
The service is a credit to the Ritz brand--friendly, prompt, and personalized. On our most recent visit (a weekend "in-town vacation"), they noted our history, and presented us with complimentary champagne upon check-in. It was a nice touch, and a great way to begin our stay! Another example of the hotel going the extra mile was after our wedding, when we returned to the room to find the staff had put orchids and other tropical flowers all over the bed, and left us a bottle of champagne, chocolate covered strawberries, a plate of fresh fruit and a box of Godivas.
After at least 2 dozen meals over the years in the Cafe, I have yet to have a bad meal. I can't comment on the Dining Room (not a huge fan of heavy French fare), but have heard it's excellent as well. On many nights, the Cafe features live piano music and dancing...maybe not the trendiest or edgiest dance floor in town, but wonderful for an old-fashioned romantic evening!
High tea at the Ritz Buckhead is also a treat. this is one of the few places in Atlanta that still does it properly, with bone china and a wonderful selection of scones, sandwiches, and pastries.
Room service is good, prompt, and has been the proper temperature each time it's been delivered (and after many years of travel, I've found that this is generally as good as it gets when it comes in in-room dining!).
The bar, with its stiff drinks and clubby atmosphere, is a great place for a date..or to find one! If you want to see the real "Buckhead Bettys" (for those of you who have heard of the show of the same name), this is the place to be. A meat market, to be sure, but one featuring filet mignon (often heavily aged, but generally well-preserved....lol)
The location is excellent if you plan to take advantage of Atlanta's best shopping, restaurants, and nightlife. Next door to one of the city's most upscale malls and across the street from another, the Ritz is a great choice for anyone looking to shop 'til they drop. A short (5-10 minute) drive will get you to various boutiques. Many of the city's finest restaurants are within a 10 minute drive as well, and there are several close enough to walk to from the Ritz. Valet parking is around $20 a night, on par with any other city hotel.
All in all, the Ritz is a great value, and in my opinion, the best high-end hotel in Atlanta (as compared with the Ritz-Carlton Atlanta downtown, the Four Seasons, and the Grand Hyatt). I hope this review has been helpful to you, and feel free to email me (address in profile) if you have more questions. Happy travels!